electronic_cigarette
https://ift.tt/eA8V8J
Element Vape sent me an empty box. https://ift.tt/32rfCCj

Hey guys, first of all, please forgive my grammar, I'm not a native speaker.

I ordered a bottle of juice and Mi-pod starter kit on July 8 from Element Vape and just received it today. I received a sealed package from USPS. Open it up, the bottle of juice is there, however, when I open the mi-pod box, there's missing a replacement pod and the device itself. I contacted customer service already and I am waiting for their responses. I ordered from them because the price is very competitive, but I guess lesson learned.

I will update this post when I receive their answer.

UPDATE:

Element Vape contacted me, asked me to send a picture of a product. Then, they offered to send out a brand new Mi-pod. They fixed this under 2 hours. Good customer service. They got me back as a customer. Thank you

Hey guys, first of all, please forgive my grammar, I’m not a native speaker.I ordered a bottle of juice and Mi-pod starter kit on July 8 from Element Vape and just received it today. I received a sealed package from USPS. Open it up, the bottle of juice is there, however, when I open the mi-pod box, there’s missing a replacement pod and the device itself. I contacted customer service already and I am waiting for their responses. I ordered from them because the price is very competitive, but I guess lesson learned.I will update this post when I receive their answer.UPDATE:Element Vape contacted me, asked me to send a picture of a product. Then, they offered to send out a brand new Mi-pod. They fixed this under 2 hours. Good customer service. They got me back as a customer. Thank you

Submitted July 11, 2019 at 10:45PM by h6n1boy
via reddit https://ift.tt/2Ga3U5v}

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s