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Hi guys – I recently got a gallon from LNW – it's not even remotely clear. Closest I can describe would be apple juice or piss colored. It looks to be VERY oxidized. Stored in a cool room and never opened until I went to decant into amber bottles.

Has anyone had any experience with their customer service as they've flat out told me that they refuse to refund based on oxidation despite it being that way directly from the bottle. I have around 6 years of mixing experience so I'm not new to proper storage.

Could someone suggest an alternative? (I KNOW this gets asked a lot) I'm very likely to call my card company and initiate a chargeback based on tainted chemicals.

I know you guys are probably sick to death of hearing about this or explaining it so I apologise in advance.

THANKS!

To clarify – it was purchased in August and opened last night.

Hi guys – I recently got a gallon from LNW – it’s not even remotely clear. Closest I can describe would be apple juice or piss colored. It looks to be VERY oxidized. Stored in a cool room and never opened until I went to decant into amber bottles.Has anyone had any experience with their customer service as they’ve flat out told me that they refuse to refund based on oxidation despite it being that way directly from the bottle. I have around 6 years of mixing experience so I’m not new to proper storage.Could someone suggest an alternative? (I KNOW this gets asked a lot) I’m very likely to call my card company and initiate a chargeback based on tainted chemicals.I know you guys are probably sick to death of hearing about this or explaining it so I apologise in advance.THANKS!To clarify – it was purchased in August and opened last night.

Submitted October 09, 2020 at 11:16PM by ghostfadekilla
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